A “customized” item means you have selected a blank item that we offer and used our Customizer to add text, designs and/or images to the product.

While in the customizer, when you click “Add to Cart” this now personalized item will be placed into your cart with the changes you made and will be purchasable.

Once you submit the order with the item, we get started right away processing everything.

In the end, you will receive a one-of-a-kind item that you made online with your imagination. These items are also perfect for those gifts or occasions where you want to get the recipient something that they can't get at the store, so instead, you create them something.

Yes, everything in the customizer is free to do. You can add text to any size you wish that fits on the product and you can add any size photos all for one low-low price: $0!

The price you see for the product is the total cost all the way to checkout, including the free shipping on all orders of any size.

We believe in the freedom to create something special without worrying about surprise costs.

-There is a caveat: multi-sided products, do have an extra charge if you place elements onto the other sides. A t-shirt for instance, the front is FREE, but the back and sleeves (if applicable) do cost extra. This extra charge is SEEN in the customizer at the time of customizing - there will still be no surprises.

This depends on a few factors:

• This image must be in a modern format, JPG or PNG
• This image must not be a tiny image (resolution wise, the shortest side should be at least 2500px minimum though 5000px is recommended for most items with a DPI of 300). The customizer will give you a warning while customizing if your image is low resolution and will tell you what size [in resolution] it should be for the size you want the image to be [in inches].
• If the image is blurry (low resolution or bad photography) the end product will be created with this blurry image. You should be able to see if it will be blurry while IN the customizer.

If you are happy with the image and it meets your requirements, then yes, you can use this image for any product you see in this store (it must still meet our guidelines however).

How you ask? Simply choose a product then select "Customize". Once you're in the customizer you are able to choose to "Upload/Add Image". This allows you to log into your Facebook or Instagram account which will then allow you to choose any image from those accounts. As a privacy factor, we do not store any login data or any of your Facebook/Instagram data. All your information is encrypted during signin. Also, the images you upload/add to the products are deleted after creating your product.

You CAN add as long as:

• You own the rights and permission to use the image (we ask that you respect the work and creative rights of others. You need to either own the content you submit to our online Customizer, or have the rights to use, display, and resell it. Content must comply with right of publicity, trademark, and copyright laws.).

You CANNOT add as long as:

• Your image/graphic contains anything illegal or hateful content
• Your image/graphic contains anything copyrighted, like a sports team logo, brand logo, people like celebrities, etc.
• Your image/graphic depicts pornography/nudity of any kind, obscene content, or content that depicts, promotes or praises crimes, illegal or otherwise harmful activities, terrorism and/or individuals, groups or organizations promoting any of the aforementioned will also not be tolerated. 
• Your image/graphic contains content that expresses hatred towards or attacks on any person, group and/or their protected characteristics (such as but not limited to age, race, ethnicity, gender, gender identity, sexual orientation, religion, or disability).
• Your order will be denied if these rules are not abide by.

Yes.

We utilize a fully encrypted SSL (Secure Sockets Layer) through world renown Google Trust Services that encodes/encrypts all the processed data you see and type throughout the site. This creates a secure environment so while entering any sensitive data (shipping/billing info) it will be transmitted securely. You might see the word Google, but no worries, it's fully encrypted even from them :).

We also use two Payment Processors: PayPal (for PayPal accounts & Venmo) and Shop Pay which handles the following: Credit Cards, Amazon Pay & Google/Apple Pay.

Which means the only data we process/store is your name and address, our payment processor verifies the rest – we never store, process or see this information.

There are no minimum quantity or monetary amounts for any order.

This is because everything is made (or customized) at the time the order is submitted

Order one or 100, the choice is yours.

Delivery Times

The following times are rough estimates and could fluctuate depending on the product and time of year (the busy holidays could delay up to 1-3 extra business days)

• All-Over Printed products: ~ 8-12 business days
• Most other products: ~ 6-10 business days
• Some products may have shipping exceptions (quicker or longer) - please check product details on the product's page for possible changes.

All of our products are designed and/or made at the time of order (including our 'Pre-Designed' products).

This is to help with overproduction and product waste so we can do our part in creating a greener environment.

We appreciate you supporting this cause with us.

Please contact us if you have any questions.

We currently use PayPal for PayPal accounts (as well as Venmo).

We also accept the usual MasterCard/Discover/Visa/AmEx/Diners Credit Cards through Shop Pay. You can also use Amazon Pay, Google & Apple Pay.

Depending on the payment method chosen, the charge you will see on your financial statement is:

PAYPAL: POS Withdrawal (FIS) PAYPAL *CUSTOMEXCLU
SHOPPAY/CREDIT CARD: SP CUSTOMEXCLUSIVES.COM 617xxxxxxx MA